The model name and the serial number can be found on the sticker which on the product and the shipping box.

If your product is a DVR/NVR server, but loses the sticker which on the machine, you can also find another sticker which contains model name and serial number inside the machine. Please open the server case and search for huperLab’s product on the pci-e slot or the USB slot. These models of peoducts have its own sticker which contains model name and serial number, too. If the product is a capture card, the model name and serial number are separated on two sticker. You can also find huperLab’s LOGO on it.
