{"id":6696,"date":"2023-07-19T10:31:55","date_gmt":"2023-07-19T02:31:55","guid":{"rendered":"https:\/\/huperlab.com\/?page_id=6696"},"modified":"2025-05-15T14:15:39","modified_gmt":"2025-05-15T06:15:39","slug":"rma","status":"publish","type":"page","link":"https:\/\/huperlab.com\/zh\/rma\/","title":{"rendered":"\u7dad\u4fee\u670d\u52d9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6696\" class=\"elementor elementor-6696\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fc58f1 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7fc58f1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a6d121b\" data-id=\"a6d121b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-171e0e3 elementor-widget elementor-widget-heading\" data-id=\"171e0e3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA Service<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1bdff29 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1bdff29\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a75cb84\" data-id=\"a75cb84\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63b00db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63b00db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c219ff\" data-id=\"3c219ff\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c5190f elementor-widget elementor-widget-text-editor\" data-id=\"9c5190f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>huperLab RMA Service is only for huper&#8217;s distributors. If you are an end user, please contact your product supplier. If you do not know the supplier, please prepare the product name and serial number then <span style=\"text-decoration: underline;\"><a href=\"https:\/\/huperlab.com\/support\/product-support-form\/technical-support\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a><\/span><span style=\"letter-spacing: 0px;\">. We will help you find the product supplier.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e57bbe2 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"e57bbe2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a176e10\" data-id=\"a176e10\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a877c86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a877c86\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f37110\" data-id=\"2f37110\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdd9a8a elementor-widget elementor-widget-text-editor\" data-id=\"bdd9a8a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Please follow the below steps to start RMA application.<\/p><p><strong>1.Make Sure Your Product still in Support List.<\/strong><\/p><p>Please check out the <span style=\"text-decoration: underline;\"><a href=\"https:\/\/huperlab.com\/product-end-of-support\/\" target=\"_blank\" rel=\"noopener\">Product End of Support Page<\/a><\/span>. If the product is end of support. It can not be repaired.<\/p><p>\u00a0<\/p><p><strong>2.Find the Model Name and Serial Number which on the Product.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fe9422a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fe9422a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f736240\" data-id=\"f736240\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c9d4279 elementor-widget elementor-widget-toggle\" data-id=\"c9d4279\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2111\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2111\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"><g>\t<g>\t\t<g>\t\t\t<path d=\"M256,0C114.618,0,0,114.618,0,256s114.618,256,256,256s256-114.618,256-256S397.382,0,256,0z M256,469.333     c-117.818,0-213.333-95.515-213.333-213.333S138.182,42.667,256,42.667S469.333,138.182,469.333,256S373.818,469.333,256,469.333     z\"><\/path>\t\t\t<path d=\"M347.582,198.248L256,289.83l-91.582-91.582c-8.331-8.331-21.839-8.331-30.17,0c-8.331,8.331-8.331,21.839,0,30.17     l106.667,106.667c8.331,8.331,21.839,8.331,30.17,0l106.667-106.667c8.331-8.331,8.331-21.839,0-30.17     C369.42,189.917,355.913,189.917,347.582,198.248z\"><\/path>\t\t<\/g>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 338.352 338.352\" style=\"enable-background:new 0 0 338.352 338.352;\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M169.176,0C75.601,0,0,75.514,0,169.176s75.514,169.176,169.176,169.176s169.176-75.514,169.176-169.176    S262.752,0,169.176,0z M169.176,315.731c-81.191,0-146.556-65.365-146.556-146.556S87.986,22.619,169.176,22.619    s146.556,65.365,146.556,146.556S250.367,315.731,169.176,315.731z\"><\/path>\t<\/g><\/g><g>\t<g>\t\t<path d=\"M251.485,191.71l-73.278-73.279c-4.472-4.472-11.267-4.472-15.825,0l-74.396,74.396c-4.472,4.472-4.472,11.267,0,15.825    c2.236,2.236,4.472,3.355,7.913,3.355c2.236,0,5.677-1.118,9.03-4.472l65.365-65.365l65.365,65.365    c4.472,4.472,11.267,4.472,15.825,0C255.957,203.064,255.957,196.269,251.485,191.71z\"><\/path>\t<\/g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><g><\/g><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How to Find the Model Name & Serial Number ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2111\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2111\"><p>The model name and the serial number can be found on the sticker which on the product and the shipping box.<\/p><p><img decoding=\"async\" class=\"alignnone wp-image-6729 size-medium\" src=\"https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-300x129.jpg\" alt=\"\" width=\"300\" height=\"129\" srcset=\"https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-300x129.jpg 300w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-1024x441.jpg 1024w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-768x331.jpg 768w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-1536x662.jpg 1536w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-18x8.jpg 18w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number.jpg 1782w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>If your product is a DVR\/NVR server, but loses the sticker which on the machine, you can also find another sticker which contains model name and serial number inside the machine. Please open the server case and search for huperLab&#8217;s product on the pci-e slot or the USB slot. These models of peoducts have its own sticker which contains model name and serial number, too. If the product is a capture card, the model name and serial number are separated on two sticker. You can also find huperLab&#8217;s LOGO on it.<\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-6733 size-medium\" src=\"https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-300x225.jpeg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-300x225.jpeg 300w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-1024x767.jpeg 1024w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-768x576.jpeg 768w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-1536x1151.jpeg 1536w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards-16x12.jpeg 16w, https:\/\/huperlab.com\/wp-content\/uploads\/2023\/07\/Model-Name-Serial-Number-on-Cards.jpeg 2016w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8cebff5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cebff5\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a07892d\" data-id=\"a07892d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d892091 elementor-widget elementor-widget-text-editor\" data-id=\"d892091\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>3.Please fill up the Form<\/strong><\/p><p><span style=\"color: #339966; letter-spacing: 0px;\">Fields marked with (*) are required.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d574fee elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"d574fee\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;20&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"6696\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"d574fee\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7861177 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7861177\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tLast Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7861177]\" id=\"form-field-field_7861177\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_83e6b64 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_83e6b64\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_83e6b64]\" id=\"form-field-field_83e6b64\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_05efd15 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_05efd15\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_05efd15]\" id=\"form-field-field_05efd15\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"\u53ea\u6709\u865f\u78bc\u548c\u96fb\u8a71\u865f\u78bc (#, -, * \u7b49) \u88ab\u63a5\u53d7\u3002\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_24d8681 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_24d8681\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCountry\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_24d8681]\" id=\"form-field-field_24d8681\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7e3be0f elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7e3be0f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCity\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7e3be0f]\" id=\"form-field-field_7e3be0f\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4b33113 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4b33113\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAddress\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4b33113]\" id=\"form-field-field_4b33113\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_32610ef elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_32610ef\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduct\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper \">\n\t\t\t<select name=\"form_fields[field_32610ef]\" id=\"form-field-field_32610ef\" class=\"elementor-field-textual elementor-size-md\">\n\t\t\t\t\t\t\t\t\t<option value=\"Vento Series\">Vento Series<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"huperEyes Series\">huperEyes Series<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tribrid DVR Capture Card\">Tribrid DVR Capture Card<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"NVR License Key\">NVR License Key<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Others\">Others<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4707b42 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4707b42\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSerial Number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4707b42]\" id=\"form-field-field_4707b42\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"15\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-20 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb738e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb738e7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6175d90\" data-id=\"6175d90\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ce6fc3b elementor-widget elementor-widget-text-editor\" data-id=\"ce6fc3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>4.Wait for huperLab confirmation email<\/strong><\/p><p>\u00a0<\/p><p><strong>5.Backup your system<\/strong><\/p><p>If the product is a DVR\/NVR server and the system is still functioning, please back it up before you pack it. In case the hard disk needs to be replaced. huperLab will not be responsible for any data loss.\u00a0<\/p><p>\u00a0<\/p><p><strong>6.Pack your product<\/strong><\/p><p>Please be sure the package full with protection.\u00a0<\/p><p>If the product is the DVR\/NVR server, please do not send us with the hard disk which for video recording.<\/p><p>huperLab will not be responsible for any damaged,\u00a0 lost part or video data during shipping due to improper packaging or physical damage.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RMA Service huperLab RMA Service is only for huper&#8217;s distributors. If you are an end user, please contact your product supplier. If you do not know the supplier, please prepare the product name and serial number then contact us. We will help you find the product supplier. Please follow the below steps to start RMA [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/pages\/6696"}],"collection":[{"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/comments?post=6696"}],"version-history":[{"count":142,"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/pages\/6696\/revisions"}],"predecessor-version":[{"id":7633,"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/pages\/6696\/revisions\/7633"}],"wp:attachment":[{"href":"https:\/\/huperlab.com\/zh\/wp-json\/wp\/v2\/media?parent=6696"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}